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SCF Brokerage

SCF Brokerage

5.0(67 reviews)See reviews ↓·Rockhampton

About the company

SCF Brokerage is a mortgage brokerage founded by Sara Carr. Carr has 19 years of experience in the finance industry and holds a Diploma of Finance & Mortgage Broking Management, a Certificate IV in Finance & Mortgage Broking, and a Diploma of Frontline Management. The team consists of three people: Sara Carr, Jen Moore, and Kristie Orog.

The brokerage has access to over 20 lenders on its panel. It offers home loans, first home buyer loans, refinancing, investment lending, renovation loans, business loans, LMI waiver, and personal loans. SCF Brokerage is based in Rockhampton and services Australia-wide. It has a specialty in business and commercial lending.

What customers say

Based on genuine customer reviews

Refinancing, home loan access and first-home purchases recur throughout the feedback for this Rockhampton brokerage, with reviewers consistently pointing to the depth of support provided across the lending process. Much of the praise centres on Sara, who is repeatedly described as patient, knowledgeable and genuinely invested in each client's circumstances, and on Jen, who is named for her role in answering questions and keeping borrowers informed. Several buyers describe being turned away elsewhere before the team secured an approval, with equity release, renovation funding and lower-fee options among the outcomes highlighted.

Several accounts note how clearly complex concepts are explained, how quickly calls and emails are returned, and how updates continue from the first enquiry through to settlement. An aspect raised across a number of reviews is the personal approach, with clients saying they were treated as people rather than transactions, including first-home buyers who arrived with little idea of where to begin. Future planning and ongoing contact after settlement are also noted. The tone throughout is one of gratitude for persistent effort when applications were difficult, and for advice that left borrowers confident in their decisions.

Business brokerCar finance and loan companyService establishmentFinance brokerFinancial consultantLoan agency
SCF Brokerage — Customer photo

Reviews

Reviews are taken from publicly available sources.

HB
Helen Burgess8 September 2026

Thank you so much to Sara and Jen for helping me out of a difficult situation with another broker. The girls were amazing 👏 and got everything done for me in an amazing short amount of time. Very professional and efficient and nothing was to much for them. Will differently be using them again and will be recommending Sara and her team to others 🥂🍾

JW
joanne watling25 June 2026

The ladies at SCF Brokerage were amazing, it didnt matter what time of day it was, they were always there ready to help! So happy with the service we received.

TO
tristan ohl25 June 2026

Huge thanks to Sara and the team at SCF Brokerage. Even though the process took some time, Sara was incredibly patient and persistent, ultimately securing the absolute best option for us right now. On top of that, she went above and beyond by setting us up with a fantastic plan for the future. Sara's communication is top-tier, and she genuinely treats you like a person, not a transaction. Highly professional, thorough, and trustworthy—we will definitely be using her again!

NJ
Nicholas Jensen24 June 2026

​⭐⭐⭐⭐⭐ Exceptional service and complete peace of mind! ​Fantastic experience from start to finish. Sara went above and beyond to support us through a complex process, taking the time to truly understand our unique situation and giving us clear, honest advice every step of the way. All with email communication and if i had any hard questions could just give her a call. ​Their communication is incredibly proactive, with rapid updates and absolute attention to detail on all the paperwork. It’s rare to find a broker you can genuinely trust to look out for your best interests rather than just treating you like another transaction. Highly professional, incredibly supportive, and we will definitely be using them again in the future!

AF
Adele Forbes22 June 2026

I first had the pleasure of meeting Sara when she was south of Sydney. Since moving north she has continued to grow. I truly appreciate the time you both take to explain complex concepts. And make me feel confident in every decision both myself and my partner thank you for your excellent advice and support during our refinancing your knowledge,responsiveness,and attention to detail. I wouldn’t hesitate to recommend your services and will be doing so again myself when the time comes. Thank you so much for making what can be a stressful experience that bit easier.

BG
Brad Gear6 June 2026

Sara and her team have been so amazing and helpful over the years. I like how they always find away to help and nothing is ever a Drama ☺️

J&
Judy & Paul Mosedale16 May 2026

Highly recommend Sara and staff we used Sara to refinance our home loan very easy to deal with answered questions phone and emails very quickly from start to money in bank took about 2 weeks

Mortgage brokers in Rockhampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Rockhampton are compared.

RankProviderRatingReviewsOpen Sat.
1Smyth Financial★ 5,0116No
2Your Loan Guy Rockhampton★ 5,0104No
3Rock Loans Rockhampton★ 5,090No
4SCF Brokerage (this page)★ 5,067No
5Paleso Finance Group★ 4,9130No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed