Great Start Financial
About the company
Great Start Financial is a financial services business specialising in home and investment lending. The business is located in Townsville, North Queensland, and services customers in Kirwan, Jensen, Aitkenvale, Bohle Plains, Hermit Park and surrounding suburbs. It offers home loans, investment loans, refinancing, car loans, and personal loans. Natalie Sleeman is a mortgage broker at Great Start Financial.
She started her own brokerage firm in July 2015, having worked in the banking industry since 2005, where she rose to become a bank manager with one of the big 4 banks. Lisa Kefford is also a mortgage broker at the firm. She joined the team at the end of September 2020, after working in the legal industry since 1998, with experience in property conveyancing. Great Start Financial has access to over 90+ banks and lenders.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Natalie was our Broker when we built our dream home 🏚️ 3 years go! Now coming out of our fixed period we contacted Nat again!! Prompt Service, care, convenience, financial advice is excellent! 10 out of 10 for Nat and team. Thank you Great Start Financial, much appreciated🏚️ 2026 Time to finance a Caravan, prompt hassle free service once again, thank you Nat and team, best broker ever!!
Natalie made buying our dream home a breeze! She was prompt, professional and incredibly knowledgeable. Natalie found us the best loan as well as helping us find exemptions we wouldn’t have known we were entitled to. Every step of the way, she was quick to return a call or email. Nothing was ever a problem or drama, Natalie had all the answers. Natalie’s approach is professional but so warm and down to earth. She had our little family’s best interests at heart. She organised what would have otherwise been chaos into an easy, streamlined buying process. Anyone still deciding who to use for a broker, this is your sign to call Nat!
"Thank you, Lisa, for helping us find and secure our beautiful second home! Working with you again has been an absolute pleasure. We really value your honesty and the way you always looked out for our best interests. Thank you for making what can be a complex process so seamless. We highly recommend Lisa to anyone looking for a dedicated and trustworthy broker!"
Natalie was fantastic ! She is incredibly helpful, easy to deal with and made the entire home loan process smooth and stress-free. She took the time to understand what was important to us and presented a range of great options that suited our needs. We secured a home loan with all the features we were looking for. The process was fast, seamless, and stress-free. highly recommend to anyone looking for expert mortgage advice and support !
Our recent purchase of a house was somewhat complicated by the combination of Owner occupied and investor. Natalie went to every length and effort to make the process as smooth as possible. This was supported by prompt, honest and frequent communication.
Lisa made this process incredibly easy, maintaining consistent communication and assistance where required. We would absolutely work with Lisa again in the future.
Highly Recommended! Nat made the process from start to finish easy, understandable and very professional. If you are looking for a Broker, consider going with Natalie at Great Start Financial!!
Lenders & loan agencies in Townsville compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Townsville are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Loan Market Edge | ★ 5,0 | 207 | No |
| 2 | Loan Market - Rob McDougall | ★ 5,0 | 168 | No |
| 3 | Great Start Financial (this page) | ★ 5,0 | 138 | No |
| 4 | Heart Mortgage Services | ★ 5,0 | 32 | No |
| 5 | Mortgage Choice in Townsville - David Lynam | ★ 4,6 | 10 | No |

