About the company
Heart Mortgage Services is a mortgage broker based in Townsville. It has access to multiple lenders and is powered by AFG. Amanda Varidel is part of the Heart Mortgage Services team. The business provides expert mortgage solutions for buying a first home, renovating, refinancing, or investing. It offers mortgage calculators including borrowing power, loan comparison, and extra repayments.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
As I was looking to re-finance my home loan to a lower interest rate, a good friend had suggested that I should contact Amanda at Heart Mortgage Services. From the very beginning Amanda was very professional and supportive while informing me of the best options for my circumstances. I am very grateful for the help that Amanda has given me which definitely helped to make the process a whole lot easier and stress free. Thank you!
From day one, I felt completely comfortable working with Amanda. It genuinely felt like someone was in my corner and working in my best interest — not just trying to get a deal done. Amanda has helped me on multiple occasions, and every time the experience has been seamless. Whether it was refinancing, organising a top-up, or guiding me through the documents needed for approval, she made everything clear, straightforward and stress-free. Her communication is always prompt, honest and easy to understand. No question ever feels silly, and she takes the time to explain everything properly so I can make informed decisions. I’ve returned to Amanda every time I’ve needed help with my finances, and I wouldn’t go anywhere else. I highly recommend her to anyone looking for a mortgage broker who genuinely cares and delivers results.
I recommend Amanda to anyone requiring refinancing mortgage or a personal loan. Excellent service!. Amanda listens to what is wanted and finds the best financial offerings. Thank you Amanda @ Heart mortgage Services. ❤️ my new car. ❤️ your service.
We have used Amanda in the past and also just recently to consolidate and refinance. Given her extensive experience and knowledge in the finance industry we trusted and followed Amanda's recommendations and couldn't be happier. What we thought was going to be a stressful and time consuming process, was not at all. We highly recommend Amanda and can't thank her enough
Positive experience. Amanda was quick to respond with options and clearly communicated pros and cons of each option. Costs breakdown communicated in writing early on in process. Highly recommended
Amanda did a great job sorting out our refinancing needs. Communication was fast and we were kept in the loop the whole way through. If things needed doing fast Amanda was right on top of it including personally delivering documents for signing. We couldn't recommend Amanda and Heart more highly.
My experience with Heart Mortgage Services has been nothing short of EXCELLENT. Amanda went above and beyond to help me secure a home loan and help turn my dream into a reality. There were a couple of hiccups and delays during the process, but Amanda was able to deal with them seamlessly and I felt supported in every step of the way. I could see that Amanda is passionate about achieving positive outcomes for clients. Please do not hesitate in engaging with Amanda at Heart Mortgage Services if you are in need of help securing a loan.
Lenders & loan agencies in Townsville compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Townsville are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Loan Market Edge | ★ 5,0 | 207 | No |
| 2 | Loan Market - Rob McDougall | ★ 5,0 | 168 | No |
| 3 | Great Start Financial | ★ 5,0 | 138 | No |
| 4 | Heart Mortgage Services (this page) | ★ 5,0 | 32 | No |
| 5 | Mortgage Choice in Townsville - David Lynam | ★ 4,6 | 10 | No |
