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Stapleton Finance

5.0(179 reviews)See reviews ↓·Brisbane

About the company

Stapleton Finance is an independent mortgage broker based in Brisbane, established in 2018 by Gayle Stapleton. Gayle Stapleton, the founder, held numerous Chief Executive roles within ANZ. She has worked across Australia, specifically Queensland, New South Wales and Victoria, and in seven South Pacific countries: Vanuatu, Samoa, New Caledonia, Tonga, Guam, Cook Islands and Papua New Guinea.

Stapleton Finance has access to hundreds of loan products from a panel of 50 lenders. The firm offers services including home loans, commercial property financing, working capital finance, asset finance, SMSF lending, and refinancing. Stapleton Finance waives fees for first home buyers.

What customers say

Based on genuine customer reviews

Helping clients navigate major property milestones sits at the centre of the feedback for this Brisbane finance brokerage, with first-home purchases, refinancing and loan portfolio reviews recurring across the accounts. Named team members Gayle, Kayla and Sally draw repeated praise, and customers writing about their orders describe the patience and expertise shown when circumstances shifted mid-application. Reviewers often mention how thoroughly each stage was explained, from loan terms and legal detail through to what would happen next, with video updates cited as a helpful touch.

Clear and prompt answers to questions, along with proactive communication during time-sensitive moments, come up often, and clients note feeling informed and supported rather than overwhelmed. The efficiency of the process is another theme, with borrowers remarking on how quickly matters progressed compared with dealing directly with banks. A detail many reviews return to is the personable, warm manner of the team, which made an unfamiliar process feel manageable. Various reviewers describe the work as smooth and seamless, covering first home loans, refinancing and broader loan portfolio reviews, and credit the team with securing strong outcomes while keeping clients confident throughout.

Reviews

Reviews are taken from publicly available sources.

JW
Jake Warin23 July 2026

Gayle and her team are absolutely sensational. They assisted me with every step, kept me updated throughout the entire process, and had immediate answers to all my questions. They made a complex process easy to understand and gave me so much confidence in the purchase of my first home. Thank you Stapleton Finance!

CO
Cyan Osborne9 July 2026

Gayle at Stapleton Finance was wonderful! She was knowledgeable across a wide range of products and services and was able to suggest the best one that would suit my needs. I really appreciated the in-depth deep dive into my financial situation and the recommendations to set me up for the best arrangements. This was a service that was missing from previous dealings with other agencies. Being able to rely on Gayle really took the pressure off and gave me space to breathe. The support doesn't stop after signing on the line, Stapleton's care continues with yearly reviews. Benefits - easy and responsive - knowledgeable - unique tools to support collaboration and support - handled complicated requests and requirements from both parties (myself and bank) - is strongly on your side! You can expect a wonderful supported journey with Stapleton Finance and know they are working hard for you!

MW
Maddison Williams13 June 2026

Highly recommend Stapleton Finance! My husband and I have recently started the process of purchasing our first home, and working with Stapleton Finance has made it one of the easiest and most enjoyable experiences. Not only was the team incredibly supportive and knowledgeable, but they also worked so efficiently to keep everything moving. We were amazed at how quickly the whole process came together. They were always available to answer our questions, kept us updated every step of the way, and explained everything in a way that actually made sense. What stood out most was how genuinely supportive and caring they were throughout the entire process. We never felt like just another client; they really took the time to understand our situation and help us find the best outcome. The team at Stapleton Finance worked hard to find the best solution for our situation, and their expertise gave us confidence throughout the entire journey. We are incredibly grateful for their support and would highly recommend Stapleton Finance to anyone looking for a trustworthy, dedicated, and efficient mortgage broker. Thank you again to Gayle and her team for making what can be a stressful process such a positive experience. We truly appreciate all of your hard work and how quickly you helped us get everything sorted!

NO
Niamh O Connor5 June 2026

We have recently started working with Gayle and couldn’t be happier to trust the team at Stapleton finance with our home purchase journey! We have friends who put us in touch with Gayle after the positive experience they had working together to buy their home and we are really glad to have someone with the right experience (we are small business owners) in our corner :)

DL
Danielle Lawton3 June 2026

I could not recommend Gayle and Kayla enough! They have both been nothing but amazing to work with. They listen, they work hard and they get amazing results. They make the process sooooo easy and you’re informed every step of the way. I cannot praise these women enough.

PP
Pat Penny26 May 2026

Gayle is highly knowledgeable and dedicated to helping you reach your personal goals. She offers transparent advice and clear guidance on a variety of financial options. Highly recommend.

VH
Vanessa Herrmann7 May 2026

We were recommended to Stapleton Finance by our financial advisor when looking to refinance and review our loan portfolio, and we are incredibly grateful for that recommendation. Gayle and her team — particularly Kayla — have been fantastic to work with throughout the entire process. Communication has been excellent, and we’ve always felt informed and supported every step of the way. Our circumstances have been a little uncertain at times, with a few changing decisions and some very tight timeframes, but the team remained patient, flexible, and reassuring throughout it all. Gayle is an absolute wealth of knowledge and has an amazing ability to explain complex financial concepts in a way that actually makes sense, both for our current situation and for our long-term goals. One thing we’ve especially appreciated is that she doesn’t just accept things at face value — she respectfully challenges assumptions, asks the right questions, and helps unpack previous advice or common misconceptions. That approach has given us a much greater understanding and confidence in the decisions we’re making. Beyond refinancing, Gayle has also supported us with questions around SMSF property purchases, and broader strategic financial decisions. It genuinely feels like we’ve added another trusted professional to what we call our “coaching team” — the group of experts who help guide and support our financial future with both strategic and practical advice. We would highly recommend Gayle and the Stapleton Finance team to anyone looking for knowledgeable, supportive, and genuinely invested financial professionals.

Finance & commercial brokers in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1Furious Finance★ 5,0352No
2Fit Finance★ 5,0328No
3The Brokerage★ 5,0283No
4Stapleton Finance (this page)★ 5,0179No
5The Happy Finance Company - South West Brisbane★ 5,0128No
Contact
+61426952385www.stapletonfinance.com.auWaterfront Place, level 9/1 Eagle St, Brisbane City QLD 4000
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
SaturdayClosed
SundayClosed