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Heart Mortgage Services

Heart Mortgage Services

5.0(32 reviews)·Townsville

Reviews

5.0 / 5 · 32 total
AB
Ann Barnes19 February 2026

As I was looking to re-finance my home loan to a lower interest rate, a good friend had suggested that I should contact Amanda at Heart Mortgage Services. From the very beginning Amanda was very professional and supportive while informing me of the best options for my circumstances. I am very grateful for the help that Amanda has given me which definitely helped to make the process a whole lot easier and stress free. Thank you!

BB
Blair Bonato16 February 2026

From day one, I felt completely comfortable working with Amanda. It genuinely felt like someone was in my corner and working in my best interest — not just trying to get a deal done. Amanda has helped me on multiple occasions, and every time the experience has been seamless. Whether it was refinancing, organising a top-up, or guiding me through the documents needed for approval, she made everything clear, straightforward and stress-free. Her communication is always prompt, honest and easy to understand. No question ever feels silly, and she takes the time to explain everything properly so I can make informed decisions. I’ve returned to Amanda every time I’ve needed help with my finances, and I wouldn’t go anywhere else. I highly recommend her to anyone looking for a mortgage broker who genuinely cares and delivers results.

LM
Loz Mc24 October 2025

I recommend Amanda to anyone requiring refinancing mortgage or a personal loan. Excellent service!. Amanda listens to what is wanted and finds the best financial offerings. Thank you Amanda @ Heart mortgage Services. ❤️ my new car. ❤️ your service.

TS
T Smith23 September 2025

We have used Amanda in the past and also just recently to consolidate and refinance. Given her extensive experience and knowledge in the finance industry we trusted and followed Amanda's recommendations and couldn't be happier. What we thought was going to be a stressful and time consuming process, was not at all. We highly recommend Amanda and can't thank her enough

NB
Nick Baker6 August 2025

Positive experience. Amanda was quick to respond with options and clearly communicated pros and cons of each option. Costs breakdown communicated in writing early on in process. Highly recommended

JV
Jason Vignale29 July 2025

Amanda did a great job sorting out our refinancing needs. Communication was fast and we were kept in the loop the whole way through. If things needed doing fast Amanda was right on top of it including personally delivering documents for signing. We couldn't recommend Amanda and Heart more highly.

KM
Katie McGrath16 September 2024

My experience with Heart Mortgage Services has been nothing short of EXCELLENT. Amanda went above and beyond to help me secure a home loan and help turn my dream into a reality. There were a couple of hiccups and delays during the process, but Amanda was able to deal with them seamlessly and I felt supported in every step of the way. I could see that Amanda is passionate about achieving positive outcomes for clients. Please do not hesitate in engaging with Amanda at Heart Mortgage Services if you are in need of help securing a loan.

Contact
+611300861143heart.smartonline.com.auLevel 1, Suite 5 41/49 Sturt St, Townsville City QLD 4810
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed