Melissa appears in nearly every review of Smart Lending, frequently alongside Courtney and Emma, with several clients describing using the team for a second or third time across purchases, refinancing and loan consolidation. One reviewer credits Courtney with attending an auction in person to support a first-home buyer, while another describes a home loan secured within 24 hours. Reviewers mention Melissa and Courtney responding to emails late at night during stressful periods, and one client describes the team helping arrange finance for a renovation after explaining their goals clearly. Settlement completed within days of application is mentioned by at least one reviewer. As a mortgage broker in Melbourne, Smart Lending - Mortgage Brokers holds a 5-star average from 290 Google reviews.
Reviews
5.0 / 5 · 290 totalSmart Lending are an amazing company, and I couldn't recommend them more! The team is incredibly knowledgeable, experienced, and made the whole process feel so much easier. Courtney was fantastic. She was supportive, approachable, and always happy to answer our many questions. Her communication was excellent, and she guided us through every step with patience and professionalism. We truly felt supported from start to finish. Thank you, Smart Lending and Courtney, for making our home-buying journey such a positive experience!
Melissa and the smart lending team have never let us down. Through initial property purchases, investments and refinancing, everything has been handled with professionalism and efficiency. Would absolutely recommend their services.
Courtney, Mel, Emma and the team at smart lending are absolutely amazing. So knowledgeable, great prompt communication and work out most affordable rates and realistic budget . Settled 5 days ago with absolutely no issues due to these amazing mortgage brokers! Third time using and can’t be faltered !
Thank you to Melissa, Courtney, and the entire Smart Lending team for making our refinancing process so smooth and stress-free. We truly appreciate the extra effort, support, and communication provided throughout the journey. We have used Smart Lending on multiple occasions, and every experience has been positive. The team consistently delivers exceptional customer service, professional advice, and a seamless process from start to finish. We highly recommend Smart Lending to anyone looking for reliable, friendly, and knowledgeable lending specialists. Thank you again for your outstanding service! 😊
A more accommodating broker you would never find. Clued in to the best rates and nothing is too much trouble. They have achieved results for me on two occasions, both of which were difficult and I would have no thought of going anywhere else. I dealt with Courtney, Melissa and Emma and they did more than just secure the loans, they provided all sorts of advice and assistance that was not part of their remit. A very competent organisation and very caring individuals.
We have had the lovely experience of dealing with the ladies at smart lending twice now. They truly go above and beyond & are so generous with their time and commitment to you. We would never even consider going anywhere else recommended them to everyone we know. Thank you for being the best in the business
Was recommended by my brother to use this company to help me get into my first home like he did, and We couldn’t have asked for a better experience with them! Courtney Watson and the team were absolutely incredible throughout the entire process. She was everything we could have asked for extremely helpful, professional, and always available whenever we had questions or needed guidance. She truly went above and beyond to make sure we were comfortable and informed. Highly recommend Courtney to anyone looking for top-tier service! she was always available and even went out of her way to answer late-night emails when we were stressed or had urgent questions. She took the time to patiently explain all the complex paperwork, making a confusing process feel simple and manageable.