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The Brokerage

5.0(283 reviews)See reviews ↓·Brisbane

About the company

The Brokerage is a finance brokerage with offices in Brisbane and Sydney. It specialises in commercial and residential financial services. The brokerage offers commercial finance services including property development, business investment, property investment, self-managed super funds, private debt, and asset finance. It also provides residential finance services including self-employed borrowers, construction finance, property investment loans, home loans, refinancing, first home buyers, and equity release.

Two analysts support every broker. The Brokerage has won Brokerage of the Year - QLD in 2022, 2020, 2019, and 2018. It has won Commercial Broker Group 5+ Brokers - QLD in 2023, 2022, 2021, 2020, and 2019, and Residential Broker Group +5 Brokers - QLD in 2023. The team includes Melanie Smith, Andrew Ready, Alex Yenco, Daniel Harper, Rohit, Josh, Nick, and Mel. The Brokerage participated in Run2Cure Neuroblastoma at New Farm Park on 16 August, raising funds for research into the most common cause of cancer death in children under five.

What customers say

Based on genuine customer reviews

From the outset, customers of The Brokerage describe a lending experience that removes much of the usual stress: first home buyers recall feeling overwhelmed before patient, step-by-step guidance made the process understandable. Mortgages, commercial finance and business lending all feature in the feedback. Several reviewers single out Mel for keeping borrowers informed and confident through to settlement, Hunter for making commercial and business finance straightforward, and Andrew Ready for diligence and a determination to secure strong outcomes. A theme running through the feedback is responsive communication, with questions answered promptly regardless of how small.

Repeat custom is a recurring thread, as borrowers return for second and third loans and pass the team on to friends. Self-employed applicants value clear help with documentation requirements, while small businesses describe personalised support that helped them scale when conventional banking fell short. Reviewers also appreciate the friendly, responsive manner of Hazel, Nick and Mitchell, and the seamless settlements they oversaw. The result is knowledgeable brokers who make complex lending feel manageable, and a team trusted across home, commercial and business finance.

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Reviews

Reviews are taken from publicly available sources.

MP
Michael Paulsen20 July 2026

I was recommended The Brokerage from a close friend when looking to purchase my first home, Mel & Jackson were awesome to deal with & made the process very easy! Thanks Team!

A
AG2 July 2026

Thank you, Hazel and Mel. Professional, responsive and knowledgeable as always. This is the second time I've used The Brokerage, and they didn't disappoint.

JJ
Jo Jaquier22 June 2026

I couldn’t be happier with the help from Mel. Buying a home can be stressful, but Mel made the whole process feel so much easier. She was always there to answer my questions, kept me in the loop, and made sure everything stayed on track. Her knowledge and support gave me confidence every step of the way. I'd happily recommend Mel to anyone looking for a mortgage broker who's friendly, easy to deal with, and genuinely cares about helping you get the best result. Thanks again, Mel!

EP
Ellie Parish20 June 2026

We recently purchased our first home and couldn’t have asked for a better mortgage broker than Andrew Ready. From the very beginning Andrew was incredibly knowledgeable, supportive and always willing to answer any questions we had no matter how big or small. As first home buyers the process felt overwhelming at times but Andrew made everything so much easier to understand and guided us through each step with patience and professionalism. His communication was excellent, he kept us updated throughout the entire process and nothing ever felt like too much trouble. We always felt confident knowing Andrew was in our corner, working hard to find the best outcome for our family. We are so grateful for all of his help in making our dream of home ownership a reality. If you’re looking for a mortgage broker who genuinely cares about his clients and goes above and beyond, we couldn’t recommend Andrew highly enough! We will continue to recommend Andrew to our friends and family without hesitation and will absolutely be returning clients if we ever need his assistance again. Thank you Andrew, for helping us secure our first home!

V
Vanessa19 May 2026

Exceptional service from start to finish. We recently settled our loan and are incredibly happy with the seamless, stress-free experience. Nick and Mel provided outstanding communication throughout, explaining everything clearly and making the process incredibly easy. I highly recommend them to anyone seeking assistance with a home loan.

DL
David Lee7 May 2026

I had been referred by a friend to Melanie Smith for the purchase of my first home. My experience with her, Dana and Hazel was amazing. Not only did they make the process simple and all I had to do was sit back, but they met deadlines as promised and not once did they underdeliver on something. As a young first home buyer, almost everything was unknown to me but the team took care of me and guided me every step of the way!! Couldn't thank them enough. If you choose The Brokerage, you choose to be taken care of by an amazing and extremely qualified team.

BJ
Blair Johnson6 May 2026

We had an incredible experience with The Brokerage. Jackson Morgan was great to work with, he made the process of changing banks so simple and chased down a fantastic deal for us. We highly recommend these guys

Finance & commercial brokers in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1Furious Finance★ 5,0352No
2Fit Finance★ 5,0328No
3The Brokerage (this page)★ 5,0283No
4Stapleton Finance★ 5,0179No
5The Happy Finance Company - South West Brisbane★ 5,0128No
Contact
+61451973662thebrokerage.aulevel 7/270 Adelaide St, Brisbane City QLD 4000
Working hours
Monday08:15–17:00
Tuesday08:15–17:00
Wednesday08:15–17:00
Thursday08:15–17:00
Friday08:15–16:00
SaturdayClosed
SundayClosed