Crew Financial's reviews point to a team handling a mix of straightforward and more complex cases, with Adoni named twice by the same client for navigating tricky income structures and higher borrowing needs across two loans. Brett Jeffery is mentioned for explaining finance clearly to clients unfamiliar with the process, and Rick is credited with working quickly on a case involving aircrew payslip and allowance structures that reviewers describe as notoriously complex. Elisha, Ian, Melina and James are also named across reviews covering first-home purchases, refinancing and a complicated loan structure completed within a short timeframe. Matt and Jodie are mentioned by a family that used the firm three times. As a mortgage broker in Brisbane, Crew Financial - Mortgage Broker holds a 4.9-star average from 389 Google reviews.
Reviews
4.9 / 5 · 389 totalElisha at Crew Financial was a godsend during my recent home loan experience. She made the whole application go smoothly, always happy to answer my questions and she found the best loan to suit my circumstances. Thanks so much Elisha!
Fantastic service from start to finish. The team at Crew Financial made both our home loan and refinance process smooth, seamless, and stress-free. Their guidance, communication, and support were excellent throughout. Big thanks to Rick, Ian and the team. Highly recommend!
We couldn’t thank Rick and the rest of the Crew Financial team enough for their phenomenal work in helping to secure our home loan and then seeing us through to a successful settlement. We felt supported every step of the way and everyone in the team was incredibly knowledgeable, professional and responsive.
Thanks Matt, Ian and the crew at Crew Financial for helping us buy our first home. We honestly had no idea where to start, but Ian took the time to answer every question and made the whole process feel so much less stressful. We always felt supported and knew we could reach out whenever we needed. Really grateful for all the hard work and help getting us into our first home!
We cannot thank our financial broker enough for all the help and support they gave both my daughter her partner and myself throughout the entire process of securing finance for her first home. From start to finish, they were incredibly helpful, patient, and understanding every step of the way. No question was ever too silly to ask, and they always took the time to explain everything clearly and guide us through what could have been a very stressful process. Their knowledge, kindness, and constant reassurance made such a difference and gave us so much confidence along the way. We are so very grateful for all the guidance, care, and effort they put into helping my daughter and her partner achieve their dream of buying their first house. We highly recommend them to anyone looking for a broker who genuinely cares about their clients and goes above and beyond to help. Thank you again for everything — we truly appreciate it more than words can say. Thanks Matt you're a legend
James did an excellent job helping me refinance a complicated loan structure that needed to be completed within a very short timeframe. He dealt professionally with numerous difficulties and delays from the banks and worked hard to keep everything moving throughout the process. Communication was excellent the entire way through, with quick responses to questions and fast action whenever issues arose. I really appreciated his persistence, professionalism, and ability to navigate a difficult situation successfully. I would highly recommend James to anyone looking for a knowledgeable and reliable mortgage broker.
Brett was amazing to deal with. I honestly couldn’t recommend him more highly. Professional, knowledgeable and incredibly responsive. I would absolutely recommend Brett for anyone looking for a reliable and trustworthy mortgage broker.