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Loan Market Edge

Loan Market Edge

5.0(207 reviews)See reviews ↓·Townsville

About the company

Loan Market Edge is a mortgage broking firm that has supported Queenslanders for 16 years. The company is led by principal Phil Rogers, who is the Managing Director and Senior Mortgage Broker and the founding force behind the business. Loan Market Edge employs a team of over 20 mortgage broking professionals and works with more than 70 lenders. It services the Gold Coast and Townsville areas.

Vanessa McNamara is a Senior Mortgage Broker and leads the Townsville team, while Jesse Moore is a Mortgage Broker on the Gold Coast. Gift Razunguzwa is a Mortgage Broker who specialises in helping first home buyers and property investors. Michelle Heywood is the Operations Manager with over 13 years at Loan Market Edge. Loan Market Edge offers mortgage broking services.

What customers say

Based on genuine customer reviews

Townsville borrowers regularly highlight the personal attention and quick responses that define their dealings with this brokerage, with Vanessa McNamara and Adele singled out for patience and plain-language explanations. The firm assists with first home loans, refinancing and investment property purchases, as well as car finance and loan agency matters. Several customers describe the journey as smooth and free of stress, noting that enquiries were answered quickly and progress updates arrived without any need to follow up. A recurring observation concerns the care taken to walk clients through each stage, especially first home buyers facing unfamiliar documents.

Reviewers often mention the team's capacity to coordinate complicated structures across multiple transactions, including one borrower who has now settled a fifth mortgage and another who obtained finance for an investment property. Jessica-Anne and Rachael also attract warm feedback for friendly, capable assistance. Settlement support comes across as diligent and calming, with Adele credited for turning an overwhelming experience into something manageable. Relationships tend to endure: clients remark that contact continues over the years to confirm satisfaction, and many come back for later loans. Dependable guidance, candid opinions about suitable options and outcomes that meet expectations recur throughout.

Car finance and loan companyFinance brokerLoan agency

Reviews

Reviews are taken from publicly available sources.

Z
Zalthura127 July 2026

Really friendly and easy to talk to. They went out off their way to help me understand and get through the process. Fast response time and always Available to help.

RC
Ruby Cooper14 July 2026

We cannot thank the Loan Market settlement team enough for the support and care they provided throughout our first home purchase, especially Adele. From the very beginning, Adele has been absolutely incredible. She has been patient, knowledgeable, and always willing to answer our many questions, no matter how big or small. As first home buyers, there were many parts of the process that felt overwhelming, but Adele made sure we always felt informed, supported, and confident every step of the way. We particularly appreciated that Adele made time for us to come in and meet face to face on multiple occasions. We valued the personal connection and reassurance that came from being able to sit down together rather than relying only on phone calls or emails. Adele went above and beyond to make us feel cared for throughout such a significant milestone in our lives. Her professionalism, kindness, and dedication made what could have been a stressful process feel much easier and more enjoyable. We are incredibly grateful for everything Adele and the Loan Market settlement team have done for us and would highly recommend them to anyone looking for a team that truly cares about their clients.

RT
Ruby Todd30 June 2026

As first home buyers, we had no idea what to expect, and to be honest, the whole process felt quite daunting at the beginning. From our very first conversation, Jesse and the entire team at Loan Market Edge made everything so much easier. They took the time to explain every step of the process in detail, making sure we understood everything and felt completely comfortable before moving forward. Nothing was ever too much trouble. Jesse even took the time to answer our phone calls after hours, which really showed how much he genuinely cared about helping us. One of the things we appreciated most was the constant communication. We were kept updated throughout the entire process, so we never felt like we were left wondering what was happening. That reassurance made such a difference and took away so much of the stress that comes with buying your first home. We truly couldn’t have asked for a better experience. Jesse and the team went above and beyond, and without their guidance and support, we wouldn’t have been able to purchase our first home. We are incredibly grateful and would recommend Loan Market Edge to anyone looking for a knowledgeable, supportive, and genuinely caring mortgage broker. Thank you for helping make our dream of owning our first home a reality!

RG
Regan Garnett9 June 2026

We’ve now completed our 5th mortgage with Vanessa at Loan Market, and once again the whole process has been smooth and stress-free from start to finish. Vanessa is consistently a pleasure to deal with, she responds quickly, explains everything clearly, and takes care of the details so we don’t have to worry. After working with her across multiple loans, we’ve always felt well looked after and kept up to date throughout the process. It’s made what can be a complicated experience feel very straightforward. We’d happily recommend Vanessa and the Loan Market team to anyone looking for a reliable and easy mortgage process.

AB
Amber Bache30 April 2026

Have been with Loan Market for the last 2 years and they have been a wonderful help with refinancing our current loans. They are quick at getting back to you & very helpful.

CS
Clayton Smee29 April 2026

The whole team at Loan Market Edge has been amazing to deal with. They’ve been incredibly helpful in navigating and coordinating the structures required to get two deals across the line so far. Being at the beginning of my property journey, with my sights already set on the next acquisition, I couldn’t be more confident having them in my corner. I’m looking forward to working alongside the team again soon and well into the future. Thank you all for your support, professionalism, and willingness to help every step of the way.

SB
samantha butterworth31 March 2026

They have been instrumental in helping us require our home loan and have been keeping in touch though out the years to make sure we are happy with everything ,I highly recommend loan market.

Lenders & loan agencies in Townsville compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Townsville are compared.

RankProviderRatingReviewsOpen Sat.
1Loan Market Edge (this page)★ 5,0207No
2Loan Market - Rob McDougall★ 5,0168No
3Great Start Financial★ 5,0138No
4Heart Mortgage Services★ 5,032No
5Mortgage Choice in Townsville - David Lynam★ 4,610No
Contact
+61747214772broker.loanmarket.com.au/loan-market-edge6/7 Barlow St, South Townsville QLD 4810
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed